How to Handle Not Receiving Phone/email Verification Codes During Registration on Hibt?
Dear Hibt user,
If you encounter issues receiving phone/email verification codes or other notifications during the registration process on Hibt, please try the following steps:
For Phone Verification:
1. Attempt to request the verification code multiple times and wait.
2. Check if it is being blocked by third-party software on your phone.
For Email Verification:
1. Attempt to request the verification code multiple times and wait.
2. Check if it is being blocked by your email's spam folder.
3. Check your spam inbox.
Please try these steps 3-5 times. If you still cannot successfully receive the verification code, please contact customer service manually by clicking the top right corner on the app's homepage. Thank you!
Thank you for your support of Hibt!
Hibt Community
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