HiBT Announcement on System Upgrade and Service Restoration
Dear Hibtizens,
To further enhance system performance and ensure a smooth trading experience, HiBT recently conducted an emergency upgrade and optimization of its platform systems. The upgrade has now been fully completed, and all services are operating normally.
This upgrade primarily addressed and optimized the following issues caused by a recent surge in traffic:
- Delays experienced by some spot users during asset transfers;
- Extended processing times for spot deposit credits.
All related technical upgrades have now been successfully implemented, and the above issues have been fully resolved. The system has returned to normal operation, and users may now proceed with asset transfers and deposit activities without disruption.
We sincerely apologize for any inconvenience caused during the upgrade period and greatly appreciate your patience and understanding. HiBT will continue to optimize its system architecture to provide a safer, more stable, and more efficient trading environment.
If you have any questions, please contact our official online customer support.
Thank you for your continued support and trust in HiBT.
HiBT Team
2026-01-05