Explanation regarding short-term price discrepancies in BTC/USDT and user care benefits.
Dear HIBT users:
From 23:37 to 23:43 Beijing time on August 11 (UTC+8), the HIBT BTC/USDT market data experienced a short-term price deviation due to short-term fluctuations in external market data sources.
After detecting the situation, the platform immediately verified the market data and took appropriate action. Currently, the BTC/USDT market data has resumed normal updates, and all platform services, including trading, accounts, assets, deposits, and withdrawals, are operating normally.
Preliminary investigation indicates that the issue primarily concerns the BTC/USDT market data performance within the aforementioned specific timeframe and does not affect user accounts or asset security.
For transactions placed within the relevant time period, the platform will launch this "Hibt User Care Program".
Users whose BTC/USDT orders were opened and closed between 23:37 and 23:43 (UTC+8) on August 11th, and whose orders ultimately resulted in a loss, will receive the following benefits:
1. Hibt Care Privileges
- Users who meet the eligibility criteria will receive a 100% USDT user care bonus based on their order amount.
2. User Bonus Benefits
- In addition to the USDT Care benefits, eligible users will receive an extra 100% platform bonus based on their order amount.
Note: All orders placed by users who meet the criteria will receive a platform user care benefit equivalent to 200% of the order amount.
Eligible orders do not require user application; the platform will verify orders based on system records and distribute benefits accordingly. Please refer to account records and in-app notifications for details regarding account crediting.
HIBT will continue to strengthen market data monitoring, multi-source data verification, and risk response mechanisms to further improve the stability of market data and the quality of trading services.
HIBT Team
August 12, 2026