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Hibt

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  • Unable to Pay When Buying Coins Through a Third-party Transaction?

    When users buy coins in the Hibt buy/sell currency trading area, they encounter situations where they are unable to pay. What should they do? You can refer to the following operations: 1. The buyer...

  • Fund transfer tutorial

    Step 1: Enter the [ASSETS] column, click on the upper right corner, and select [Transfer]. Step 2: Select [Futures] to transfer to [Spot], click [Confirm] to complete the transfer.  

  • How to set language and currency?

     How to set language and  currency on the app 1. Open the Hibt client and click on the avatar in the top left corner of the header to enter the personal center 2. Click on the 【 Settings 】 button i...

  • KYC Authentication and Binding a Phone Number

    New users who register for Hibt need to complete two personal information settings before conducting transactions such as buying/selling coins: KYC certification and binding a mobile phone number. ...

  • Login Password Setup and Modification

    For APP: Step one:Open Hibt APP, Click on the "Account Center" in the upper left corner of the page — select "Security" to access the security settings page.   Step two:Click on Modify and then f...

  • Real-name Authentication Process and Rules

    Real-name Authentication Process: Fill in your surname, given name, ID card information, upload the front and back photos of your ID card, and a photo of yourself holding the front of your ID card....

  • Why Is My Account Frozen?

    During the use of your Hibt account, if it triggers platform risk control, certain or all functions of your account will be restricted. You can follow the information prompts to resolve the issue o...

  • How to View Authenticated Identity Information

    Currently, one ID can only be used to authenticate and bind to one account. You can check your identity verification status by following these steps: Step 1: After logging in to your account, click...

  • Google Authentication User Guide

    Google Authenticator generates the Google verification code, which is a dynamic password tool. It functions similarly to SMS dynamic verification. After binding, it generates a dynamic verificatio...

  • How to modify/delete Google Authentication (App)

    Step 1: Open the App homepage, click [Personal Center] in the upper right corner - [Security Settings] - [Google Authentication] Step 2: Select [Google Authentication] - [Set Up], and click the [C...