Hibt Notice on the Temporary BTC/USDT Price Discrepancy and User Compensation

Dear Hibtizens,

Between 23:37 and 23:43 on August 11 (UTC+8), Hibt’s BTC/USDT market data experienced a temporary price discrepancy due to short-term fluctuations in an external market data source.

Upon detecting the issue, Hibt promptly verified the market data and took the necessary measures. BTC/USDT market data has now returned to normal, and all platform services, including trading, accounts, assets, deposits, and withdrawals, are operating normally.

Our preliminary review indicates that the issue was limited to BTC/USDT market data during the specific period mentioned above and did not affect the security of user accounts or assets.

For trading orders during the affected period, Hibt will provide a User Compensation Benefit as follows:

1. Hibt User Compensation

Users whose BTC/USDT orders were both opened and closed between 23:37 and 23:43 on August 11 (UTC+8) and resulted in a loss will receive a USDT compensation benefit equivalent to 100% of the order amount.

2. Additional User Bonus

In addition to the USDT compensation above, eligible users will receive an additional platform Futures Bonus equivalent to 100% of the order amount.

Note: Eligible orders will therefore receive total compensation and Futures Bonus equivalent to 200% of the order amount.

Eligible users do not need to submit an application. Hibt will verify the relevant orders based on system records and distribute the compensation and bonus on a rolling basis. Please refer to your account records and in-app notifications for the actual distribution status.

Hibt will continue to strengthen market data monitoring, multi-source data verification, and risk response mechanisms to further improve market data stability and trading service quality.

Hibt Team

August 12, 2026